/* 10:26 am dec 22 11:00 */

@keyframes l4 {
  20% {
    background-position: 0% 0%, 50% 50%, 100% 50%
  }
  40% {
    background-position: 0% 100%, 50% 0%, 100% 50%
  }
  60% {
    background-position: 0% 50%, 50% 100%, 100% 0%
  }
  80% {
    background-position: 0% 50%, 50% 50%, 100% 100%
  }
}

@keyframes l3 {
  20% {
    background-position: 0% 0%, 50% 50%, 100% 50%
  }

  40% {
    background-position: 0% 100%, 50% 0%, 100% 50%
  }

  60% {
    background-position: 0% 50%, 50% 100%, 100% 0%
  }

  80% {
    background-position: 0% 50%, 50% 50%, 100% 100%
  }
}

.ringq-emoji-picker {
  margin: 4px;
  border-radius: 8px;
  background: #fff;
  border-top: 1px solid #ccc;
  padding: 8px;
  display: none;
  max-height: 150px;
  overflow-x: auto;
  flex-direction: column;
}

.ringq-emoji-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  max-height: 200px;
}

.ringq-emoji-grid button {
  font-size: 22px;
  background: none;
  border: none;
  padding: 6px;
  border-radius: 6px;
  cursor: pointer;
}

.ringq-emoji-grid button:active {
  background: #eee;
}

#ringq-chat-wrapper {
  position: fixed;
  top: 0;
  left: 0;
  width: 100vw;
  height: 100vh;
  z-index: 0;
  pointer-events: none; /* allow clicks to pass through */
}

#chatToggle {
  position: fixed;
  top: 50%;          /* vertically center */
  left: 24px;        /* slightly from left edge */
  width: 60px;
  height: 60px;
  border-radius: 50%;
  border: none;
  background: #25d366;
  color: white;
  font-size: 28px;
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(0,0,0,0.25);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.3s ease, background 0.3s ease;
  z-index: 0;
}

/* logo */
#main-logo-url {
  background-color: white;
  background-image: var(--ringq-main-logo-url);
  width: 38px;
  height: 38px;
  background-position: center;
  background-repeat: no-repeat;
  background-size: contain;
  border-radius: 50%;
  overflow: hidden;
}

/* header container */
.ringq-chat-header {
  gap: 10px;
  padding: 15px;
  display: flex;
  align-items: center;
}

/* title */
#ringq_aioragent {
  font-weight: bold;
}





/* chatbubbles */
.ringq-message-guest-other{
  background-color: transparent;
  text-align: left;
  padding-left: 17px;
  padding-right: 17px;
  padding-top: 17px;
  padding-bottom: 20px;
  border: 2px solid #ccc;
  word-break: normal;
  overflow-wrap: break-word;
  white-space: normal;
  border-radius: 20px;
  font-size: clamp(11px, 1.2vw, 13px);
  border-color: #ccc;
  border-bottom-right-radius: 0px;
}

/* theme */
/* .ringq-applied-theme{
  --ringq-theme-color: #fcba03;
  --ringq-alternative-color: linear-gradient(to top, white) !important;
  overflow: hidden;
} */


/* emoji form container */
em-emoji-picker {
  position: absolute;
  top: 50%;
  left: 50%;
  overflow: auto;
  width: 350px;
  transform: translate(-50%, -50%);
  z-index: 100;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
  border-radius: 12px;
  background: #fff;
}

/* inputfield container */
/* #ringq_chat_inputfield{
  min-height: 80px;
  display: flex;
  justify-content: center;
  overflow: hidden;
  height: 20vh;
  align-items: center;
} */

.ringq_chat_inputfield {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 8px;
  background: #fff;
  border-top: 1px solid #ccc;
}

.ringq_chat_inputfield input {
  flex: 1;
  padding: 10px;
  font-size: 15px;
  border-radius: 20px;
  border: 1px solid #ccc;
  outline: none;
}

.ringq-side-buttons{
  --ringq-main-font-family: Helvetica, Arial, sans-serif !important;
  --ringq-sidebutton-position: fixed; 
  --ringq-sidebutton-position-bottom: 20px;
  position: var(--ringq-sidebutton-position);
  right: var(--ringq-sidebutton-position-right);
  bottom: var(--ringq-sidebutton-position-bottom);
  width: 60px;
  height: 60px;
  border-radius: 50%;
  border: none;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  color: white;
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(0,0,0,0.25);
  pointer-events: auto;
}

.ringq-message-input textarea::placeholder{
   font-family: var(--ringq-main-font-family);
}


#ringq-previewModal{
  font-family: var(--ringq-main-font-family);
}

#ringq-body {
  box-sizing: border-box;
  font-family: var(--ringq-main-font-family);
}

/* #ringq_upperdiv{
  background: linear-gradient(to top, white, var(--ringq-theme-color)) !important;
  --ringq-main-container-position: fixed;
  --ringq-main-container-position-right: 0px;
  position: var(--ringq-main-container-position);
  bottom: var(--ringq-main-container-position-bottom);  
    width: 300px;
    height: 0;         
    background: #e5ddd5;
    border-radius: 12px;
    overflow: hidden;
    opacity: 0;
    display: flex;
    flex-direction: column;
    pointer-events: auto;
}

#ringq_upperdiv.open {
  height: 500px;      
  opacity: 1;
  border: 2px solid #11224d;
  border-radius: 1.5rem;
} */


#ringq_upperdiv {
  background: linear-gradient(to top, white, var(--ringq-theme-color)) !important;
  
  /* --- FIX 1: Uncomment and set your bottom distance --- */
  --ringq-main-container-position: fixed;
  --ringq-main-container-position-right: 20px; 
  --ringq-main-container-position-bottom: 100px; 

  /* --- FIX 2: Apply the horizontal anchor --- */
  position: var(--ringq-main-container-position);
  bottom: var(--ringq-main-container-position-bottom);
  right: var(--ringq-main-container-position-right); 
  
  width: 300px;
  height: 0;         
  background: #e5ddd5;
  border-radius: 12px;
  overflow: hidden;
  opacity: 0;
  display: flex;
  flex-direction: column;
  pointer-events: none; /* Change to none so you don't click it while hidden */
  transition: height 0.3s ease, opacity 0.3s ease;
}

#ringq_upperdiv.open {
  height: 500px;      
  opacity: 1;
  border: 2px solid #11224d;
  border-radius: 1.5rem;
  pointer-events: auto; /* Re-enable clicks when open */
}

.ringq-login-container {
  padding: 1.5rem;
  flex: 1;
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 0.125rem;
  border-top-left-radius: 1.5rem;
  border-top-right-radius: 1.5rem;
  border-bottom-left-radius: 1.5rem;
  border-bottom-right-radius: 1.5rem;
}

.ringq-login-form {
  display: flex;
  flex-direction: column;
}

.ringq-form-group {
  height: 80px;
  position: relative;
}

.ringq-form-group label {
  display: block;
  font-size: clamp(12px, 1.45vw, 14px);
  font-weight: 300;
  color: #4bb0e9;
  margin-bottom: 5px;
  margin-left: 10px;
  position: relative;
}

.ringq-form-group input,
.ringq-form-group select {
  width: 100%;
  padding: 12px;
  border: 1px solid #3eace7;
  border-radius: 8px;
  background: transparent;
  font-size: clamp(12px, 1.45vw, 14px);
  outline: none;
  z-index: 0;
  box-sizing: border-box;
}

.ringq-form-group select {
  cursor: pointer;
}

.ringq_allLabels {
  z-index: 100;
  display: block;
  font-size: clamp(12px, 1.45vw, 14px);
  font-weight: 300;
  color: #4bb0e9;
  position: relative;
}

.ringq-submit-btn, .ringq-submit-each {
  display: block; 
  pointer-events: none;
  cursor: not-allowed;
  /* position: relative; */
  top: 20px;
  padding: 10px 12px;
  border-radius: 9999px;
  color: white;
  border: none;
  /* cursor: pointer; */
  font-size: 12px;
  font-weight: 300;
  background-color: #1d4ed8;
  width: 100%;
  opacity: 0.3 
}

.ringq-submit-btn.active:hover {
  background-color: #185aa7;
}

.ringq-error-message {
  margin: 0px;
  text-align: center;
  color: red;
  font-size: clamp(11px, 1.2vw, 13px);
  display: none
}

.ringq-file-link2 {
  text-decoration: none;
  color: black;
  /* added */
  word-break: break-word;
  overflow-wrap: anywhere;
}

.ringq-toggle-container {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: Arial, sans-serif;
}

.ringq-toggle-switch {
  position: relative;
  display: inringq_line-block;
  width: 50px;
  height: 26px;
}

.ringq-toggle-switch input {
  opacity: 0;
  width: 0;
  height: 0;
}

.ringq-slider {
  position: absolute;
  cursor: pointer;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-color: #ccc;
  transition: 0.4s;
  border-radius: 26px;
}

.ringq-slider::before {
  position: absolute;
  content: "";
  height: 20px;
  width: 20px;
  left: 3px;
  bottom: 3px;
  background-color: white;
  transition: 0.4s;
  border-radius: 50%;
}

.ringq-switch-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  backdrop-filter: blur(3px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999;
}

.ringq-switch-modal {
  background: #fff;
  padding: 25px;
  border-radius: 12px;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.2);
  width: 320px;
  max-width: 90%;
  text-align: center;
  animation: fadeIn 0.25s ease;
}

.ringq-switch-modal h3 {
  margin-bottom: 15px;
  color: #333;
}

.ringq-switch-modal-input {
  width: 100%;
  padding: 10px;
  margin-bottom: 15px;
  border: 1px solid #ccc;
  border-radius: 8px;
}

.ringq-switch-modal-buttons {
  display: flex;
  justify-content: space-between;
  gap: 10px;
}

.ringq-switch-modal-buttons-status {
  display: flex;
  justify-content: center;
  gap: 10px;
}

.ringq-switch-modal-submit {
  background: #019fe2;
  color: white;
  border: none;
  padding: 8px 16px;
  border-radius: 6px;
  cursor: pointer;
  transition: 0.2s;
}

.ringq-switch-modal-edit {
  background: #e6e6fd;
  color: rgb(0, 0, 0);
  border: none;
  padding: 8px 16px;
  border-radius: 6px;
  cursor: pointer;
  transition: 0.2s;
}

.ringq-switch-modal-close {
  background: #e74c3c;
  color: white;
  border: none;
  padding: 8px 16px;
  border-radius: 6px;
  cursor: pointer;
  transition: 0.2s;
}

.ringq-switch-modal-submit:hover {
  background: #4578a0;
}

.ringq-switch-modal-edit:hover {
  background: #c9c9e2;
}

.ringq-switch-modal-close:hover {
  background: #d73b2f;
}

.ringq-modal-content {
  position: relative;
  background-color: white;
  padding: 24px;
  border-radius: 10px;
  box-shadow: 0px 4px 6px rgba(0, 0, 0, 0.1);
  max-width: 80vw;
  max-height: 80vh;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.ringq-floating-question {
  display: flex;
  justify-content: center;
  align-items: center;
  border-radius: 10px;
  background-color: #e6e6fd;
  color: #00278b;
  font-size: clamp(11px, 1.6vw, 13px);
  cursor: pointer;
  transition: background-color 0.3s ease, box-shadow 0.3s ease;
  width: 100%;
  font-weight: normal;
  height: 40px;
}



.ringq-floating-question-container {
  position: relative;
  z-index: 1;
  margin-top: 10px;
  width: 90%;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 5px;
  justify-items: center;
  align-items: center;
  display: flex;
  flex-direction: column;
}

.ringq-chatroom {
  display: flex;
  gap: 5px;
  align-items: center;
  justify-content: center;
  flex-direction: column;
  margin-bottom: 20px;
}


.ringq-big-container {
  display: flex;
  flex-direction: column;
  margin-bottom: 6px;
}

.ringq-big-container1 {
  display: flex;
  flex-direction: column;
  margin-bottom: 8px;
}



.ringq-chatroomHeader {
  text-align: center;
  font-size: clamp(12px, 1.45vw, 14px);
  padding: 10px 20px;
}

.ringq-temporaryDisplay {
  display: none;
  align-items: center;
  width: 100%;
  margin: auto;
  font-size: clamp(11px, 1.2vw, 13px);
  text-align: center;
  justify-content: center;
}

.ringq-message-container {
  display: flex;
  display: none;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  /* height: 100vh; */
}

/* Binago */

#ringq_messages{
  
  padding: 12px
}


.ringq-message-text {
  margin-top: 100px;
  text-align: center;
  justify-content: center;
  align-items: center;
  font-size: 1.15rem;
  padding: 0px 25px;
}

.ringq-rating {
  display: flex;
  justify-content: center;
  align-items: center;
  margin-top: 15px;
}

.ringq-rating input[type="radio"] {
  display: none;
}

.ringq-message-username{
  display: none;
}

.ringq-rating label {
  font-size: 2rem;
  color: #666;
  cursor: pointer;
  margin: 0 4px;
}

.ringq-usernameProfile {
  position: absolute;
  left: 2px;
  top: -20px;
  text-align: center;
  font-size: clamp(9px, 1.2vw, 11px);
  white-space: nowrap;
  font-weight: 600;
}

.ringq-btnAgent {
  width: 100%;
  position: sticky;
  top: 0px;
  z-index: 1000;
  display: none;

}

#btnAgentbtn1 {
  display: none;
  position: absolute;
  right: 10px;
  top: -15px;
  height: 25px;
  width: 50%;
  font-size: 12px;
  padding: 15px 0;

}

.ringq-btnAgentbtn {
  background-color: #e6e6fd;
}

/* binago */

.ringq-loader {
  margin-top: auto;
  margin-bottom: auto;
  height: 5px;
  width: 15px;
  aspect-ratio: 2;
  --_g: no-repeat radial-gradient(circle closest-side, #000 90%, #0000);
  background:
    var(--_g) 0% 50%,
    var(--_g) 50% 50%,
    var(--_g) 100% 50%;
  background-size: calc(100%/3) 50%;
  animation: l3 1s infinite linear;
}

.ringq-loader1 {
  margin-top: auto;
  margin-bottom: auto;
  height: 10px;
  width: 30px;
  aspect-ratio: 2;
  --_g: no-repeat radial-gradient(circle closest-side, #000 90%, #0000);
  background:
    var(--_g) 0% 50%,
    var(--_g) 50% 50%,
    var(--_g) 100% 50%;
  background-size: calc(100%/3) 50%;
  animation: l4 1s infinite linear;
}

.ringq-modal {
  display: none;
  position: fixed;
  inset: 0;
  align-items: center;
  justify-content: center;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 50;
}

.ringq-typingIndicator4 {
  display: block;
  position: relative;
  bottom: -20px;
  background-color: transparent;
  color: black;
  padding: 6px;
  font-size: 13px;
  border-radius: 14px;
  border-top-left-radius: 0px;
  z-index: 30;
  left: 50%;
  transform: translateX(-50%);
}

.ringq-typingIndicator5 {
  display: block;
  position: relative;
  top: 20px;
  /* left: 92px; */
  background-color: transparent;
  color: black;
  padding: 12px 12px;
  font-size: 15px;
  border-radius: 14px;
  border-top-left-radius: 0px;
  left: 50%;
  transform: translateX(-50%);
  z-index: 30;
}

.ringq-typingIndicatorAi {
  display: none;
  position: absolute;
  bottom: 60px;
  left: 0px;
  background-color: transparent;
  color: black;
  padding: 12px 12px;
  font-size: 15px;
  border-radius: 14px;
  border-top-left-radius: 0px;
  text-align: left;
  z-index: 30;
}

.attachmentfiles{
  display: none;
}

.ringq-emoji-btn{
  display: none;
}

.ringq-typingIndicatorAi1 {
  display: none;
  position: absolute;
  bottom: 60px;
  left: 0px;
  background-color: transparent;
  color: black;
  padding: 12px 12px;
  font-size: 13px;
  border-radius: 14px;
  border-top-left-radius: 0px;
  text-align: left;
  z-index: 30;
}

.ringq-typingIndicator {
  display: none;
  position: absolute;
  top: -20px; /* Moves it above the input field */
  left: 0px;  /* Aligns it to the left edge */
  background-color: transparent;
  color: black;
  padding: 4px;
  font-size: 13px;
  z-index: 31; /* Ensures it stays above the parent */
}


.ringq_addmessageTimeDiv {
  text-align: center;
  list-style-type: none;
  font-size: clamp(11px, 1.2vw, 13px);
  font-weight: 700;
}

.ringq-unreadIdCount {
  display: none;
  z-index: 50;
  position: absolute;
  bottom: 20px;
  right: 0px;
  background-color: white;
  padding: 5px;
  border-radius: 20px;
  width: 20px;
  height: 20px;
  align-items: center;
  color: red;
  font-size: 12px;
  justify-content: center;
  font-weight: 700;
}

.ringq-numIconDiv {
  position: absolute;
  bottom: 35px;
  right: 2px;
  border-radius: 50%;
  background-color: white;
  height: 20px;
  width: 20px;
  display: none;
  align-items: center;
  justify-content: center;
}

.ringq-status-guest {
  text-align: right;
}

.ringq-status-agent {
  text-align: left;
}

.ringq-message-status {
  font-size: 11px;
  font-weight: 500;
  color: grey;
  font-style: italic;
  margin-right: 10px;
  margin-top: 5px;
}

.ringq-message-closed {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  padding-top: 16px;
  padding-bottom: 16px;
}

.ringq-borderringq_line {
  position: absolute;
  right: 0;
  left: 0;
  top: 50%;
  border-top-width: 1px;
  border-color: #d1d5db;
}

.ringq-statusMessage {
  position: relative;
  z-index: 10;
  background-color: white;
  padding-left: 24px;
  padding-right: 24px;
  padding-top: 8px;
  padding-bottom: 8px;
  color: #4b5563;
  font-size: 0.875rem;
  line-height: 1.25rem;
  font-weight: 500;
  border-radius: 9999px;
}

.ringq-margining {
  margin-bottom: 20px;
}

.ringq-timeDiv {
  font-size: clamp(9px, 1.2vw, 11px);
  color: grey;
}

.ringq-remove-btn {
    position: absolute;
    top: -6px;
    right: -6px;
    background: #ff4d4d;
    color: white;
    border: none;
    border-radius: 50%;
    width: 18px;
    height: 18px;
    font-size: 12px;
    line-height: 1;
    padding: 0;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 1px 3px rgba(0,0,0,0.2);
    transition: transform 0.2s;
    z-index: 1;
}

.ringq-remove-btn:hover {
    transform: scale(1.1);
    background: #ff1a1a;
}

.ringq-file-container {
    display: flex;
    align-items: center;
    background: #f0f2f5; /* Light grey like the screenshot */
    border-radius: 20px;  /* Pill shape */
    padding: 5px 15px;
    border: 1px solid #e4e6eb;
    position: relative;
}

.ringq-imageClick {
  display: none;
  width: 80%;
  position: absolute;
  top: 25%;
  left: 25%;
}

.ringq-modal2 {
  display: none;
  position: fixed;
  z-index: 100;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  overflow: auto;
  background-color: rgba(0, 0, 0, 0.8);
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.ringq-modal-content5 {
  margin: auto;
  display: block;
  max-width: 80%;
  max-height: 80%;
  border-radius: 10px;
  animation: zoom 0.3s;
}

.ringq-isImageContainer {
  background-color: #e6e6fd;
  padding: 14px 17px;
  border: 2px solid #ccc;
  word-break: break-word;
  border-radius: 8px;
  font-size: 15px;
  width: 150px;
  height: 150px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-items: center;
}

.ringq-close {
  position: absolute;
  top: 20px;
  right: 40px;
  font-size: 40px;
  color: white;
  cursor: pointer;
}

.ringq_typingClass{
  display: none;
}

.ringq-welcome-page {
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  transition: all 0.3s ease;
}

.ringq-welcome-page:hover {
  box-shadow: 0 0 20px 5px rgba(0, 0, 255, 0.5);
  backdrop-filter: blur(5px);
  border-radius: 50%;
}

.ringq-chaticon {
  display: flex;
  justify-content: center;
  align-items: center;
  text-align: center;
  cursor: pointer;
  overflow: hidden;
  width: 100%;
  height: 100%;
  border-radius: 50%;
}

.ringq-chaticon #ringq-main-chat-img {
  transition: transform 0.3s ease;
}

.ringq-chaticon #ringq-main-chat-img:hover {
  transform: scale(1.08);
}

.ringq-fab-close-icon {
  display: none;
  width: 16px !important;
  height: 16px !important;
  min-width: 16px !important;
  min-height: 16px !important;
  max-width: 16px !important;
  max-height: 16px !important;
  flex-shrink: 0;
  opacity: 0.9;
}

.ringq-message-container1 {
  position: relative;
  display: flex;
  flex-direction: column;
  margin-bottom: 6px;
}

.ringq-message-image {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}

.ringq-message-img {
  margin-left: 0;
  max-width: 100%;
  max-height: 100%;
  width: 150px;
  height: 150px;
  object-fit: cover;
}

.ringq-message-img {
  padding: 5px !important;
  border-radius: 50px;
  height: 30px;
  width: 30px;
}

/* binago */
#ringq_typingIndicator1 {
  position: absolute;
  left: 105px;
  bottom: 55px;
}

#ringq_typingIndicator2 {
  position: absolute;
  left: 100px;
  bottom: 70px;
}

/* .ringq-close-btn {
  position: absolute;
  right: 5px;
  top: 25px;
  background: none;
  border: none;
  cursor: pointer;
} */

.ringq_file-preview-item {
    font-size: 20px;
    background: white;
    padding: 5px;
    border-radius: 6px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
    display: flex;
    align-items: center;
    justify-content: center;
}

.ringq-close-btn img {
  width: 17px;
  height: 17px;
}

.ringq-separator {
  height: 2px;
  background: black;
  position: absolute;
  top: 60px;
  left: 15px;
  width: 90%;
  margin: auto;
  z-index: 1;
}

#ringq_label1 {
  top: 8px;
  left: 10px;
  width: 70%;
  background-color: var(--ringq-theme-color);
}

#ringq_label2 {
  top: 9px;
  left: 10px;
  width: 48%;
  background-color: var(--ringq-theme-color);
}

#ringq_label3 {
  top: 8px;
  left: 10px;
  width: 36%;
  background-color: var(--ringq-theme-color);
}

.ringq-email-symbol {
  position: relative;
  top: -35px;
  left: 10px;
  color: #3aabe7;
  font-size: 16px;
}

#ringq_email {
  padding-left: 30px;
}

#ringq_email::placeholder,
#ringq_username::placeholder {
  background-color: transparent;
}

.ringq-submit-btn.active:hover {
  background-color: #185aa7;
}

#displayDiv {
  position: relative;
  margin-bottom: 6px;
}

#ticketModal {
  position: fixed;
  inset: 0px;
  width: 100vw;
  height: 100vh;
  background-color: rgba(0, 0, 0, 0.5);
  backdrop-filter: blur(4px);
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 50;
}

.ringq-modal-content, .ringq-modal-content1 {
  background-color: white;
  padding: 24px;
  border-radius: 16px;
  box-shadow: 0px 4px 10px rgba(0, 0, 0, 0.1);
  width: 24rem;
  text-align: center;
  margin: auto;
}

.ringq-modal-title, .ringq-modal-title1 {
  font-size: 1.125rem;
  font-weight: 600;
  color: #f44336;
}

.ringq-modal-message, .ringq-modal-message1 {
  color: #4b5563;
  margin-top: 8px;
}

.ringq-modal-actions,
.ringq-modal-actions1 {
  margin-top: 48px;
  display: flex;
  justify-content: space-around;
  gap: 30px;
}

.ringq-btn-yes,
.ringq-btn-yes1,
.ringq-btn-cancel {
  padding: 8px 16px;
  border: none;
  font-weight: 400;
  color: white;
  border-radius: 6px;
  cursor: pointer;
  transition: 0.2s;
}

.ringq-btn-yes,
.ringq-btn-yes1 {
  background: #019fe2;
  width: 84px;
}

.ringq-btn-yes:hover,
.ringq-btn-yes1:hover {
  background-color: #1e3a8a;
}

.ringq-btn-cancel {
  background-color: #676a89;
}

.ringq-btn-cancel:hover {
  background-color: #3c3c3c;
}

.ringq-submiterror {
  height: 40px;
  display: block;
  position: relative;
  top: 40px;
  padding: 12px 16px;
  border-radius: 9999px;
  color: white;
  border: none;
  cursor: pointer;
  font-size: 0.875rem;
  font-weight: 300;
  background-color: #1d4ed8;
}


.ringq-fileName {
  font-size: clamp(12px, 1.45vw, 14px);
  color: rgb(0, 0, 0);
  height: 20px !important;
}

.ringq-fileName2 {
  font-size: clamp(12px, 1.45vw, 14px);
  color: rgb(0, 0, 0);
  height: 10px !important;
  left: -10px
}

.ringq-submit-btn1 {
  display: none;
}

.ringq-loader-container {
  display: flex;
  justify-content: center;
  flex-direction: column;
  margin: auto;
}
/* 
.ringq-chat-inputfield {
  border-top: 1px solid #009fe3;
  position: relative;
  display: none;
  animation-name: inputfield;
  animation-duration: 0.1s;
  animation-timing-function: ease-in;
} */

/* .ringq-chat{
  margin: auto !important;
} */


.ringq-chat-inputfield {
  display: none; 
  position: relative; /* CRITICAL: This allows the indicator to anchor here */
  top: 0px;
  left: 0px;
  background-color: white;
  color: #009fe3;
  font-size: clamp(12px, 1.15vw, 14px);
  z-index: 30;
  min-height: 50px; /* Added height for visual context */
}

/* .ringq-message-input {
  padding: 2px;
  text-align: left;
  width: 100%;
  font-size: clamp(12px, 1.45vw, 14px);
  background-color: transparent;
  resize: none;
  height: auto;
  outline: none;
  border: none;
} */

.ringq-message-input::placeholder{
  font-size: clamp(11px, 1.2vw, 13px);
}

/* .ringq-message-input:focus {
  outline: none;
  border: none;
} */



.ringq-message-input textarea::placeholder{
  font-family: var(--ringq-main-font-family);
}

.ringq-message-input2 {
    width: 100%;
    border: none;
    background: transparent;
    resize: none;
    font-family: inherit;
    font-size: 14px;
    outline: none;
    padding: 5px 0;
    min-height: 40px;
    color: #333;
}

.ringq-message-input2::placeholder{
  font-size: 12px;
}

.ringq-message-input2:focus {
  outline: none;
  border: none;
}




 .ringq-send-btn {
    background: none;
    border: none;
    cursor: pointer;
    padding: 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: opacity 0.2s;
}

.ringq-send-btn {
  width:36px; height:36px;
  background-color: transparent;
  border: 0;
  padding: 0;
  cursor: pointer;
  display: flex;
  justify-content: center;
  align-items: center;
  opacity: 0.3;
}

.ringq-send-btn img { width:15px; height:15px; }

.ringq-send-icon {
  height: 50px;
  width: 50px;
  background: none;
}

.emoji-mart {
  background-color: #d10d0d96;
  width: 350px;
  height: 400px;
  position: absolute;
  top: 50px;
  right: 50px;
  border-radius: 12px;
  box-shadow: 0px 4px 10px rgba(0, 0, 0, 0.1);
}

.ringq-greeting{
  display: flex;
  justify-content: center;
  align-items: center;
  background-color: #e6e6fd;
  padding: 10px 0px;
  color: #00278b;
  font-size: clamp(11px, 1.6vw, 13px);
  cursor: pointer;
  transition: background-color 0.3s ease, box-shadow 0.3s ease;
  width: 90%;
  font-weight: normal;
  height: 40px;
  border-radius: 20px;
  border: 2px solid #ccc;
  border-bottom-left-radius: 0px;
  background-color: transparent;
}

 .ringq-floating-step{
    display: flex;
    justify-content: center;
    flex-direction: column;
    align-items: center;
    gap: 14px;
    background-color: #e6e6fd;
    color: #00278b;
    font-size: clamp(11px, 1.6vw, 13px);
    cursor: pointer;
    transition: background-color 0.3s ease, box-shadow 0.3s ease;
    /* width: 90%; */
    font-weight: normal;
    /* height: 40px; */
    background-color: transparent;


 }

 .ringq-creds{
  width: 100%;
  padding: 8px 12px;
  border: 1px solid #3eace7;
  border-radius: 8px;
  background: transparent;
  font-size: clamp(12px, 1.45vw, 14px);
  outline: none;
  z-index: 0;
  box-sizing: border-box;
  
 }

.ringq-myimg {
  width: 150px;
  height: 150px;
  object-fit: cover;
  display: flex;
  flex-direction: column;
  width: 150px;
  height: 150px;
  object-fit: cover;
}

/* Binago */

#ringq_mychatBox {
  display: flex;
  padding-bottom: 10px;
  flex-direction: column;
  gap: 8px;
  /* padding: 12px; */
  overflow-y: auto;
  flex: 1;
  box-sizing: border-box;
}

.ringq-message {
  padding: 17px 17px;
  border: 2px solid;
  border-radius: 8px;
  word-wrap: break-word;
  font-size: clamp(11px, 1.2vw, 13px);
}

.ringq-step-complete{
  padding: 0px !important;
}


.ringq-isGuestContainer-ini {
  display: none;
  flex-direction: column;
  align-items: end;
}

.ringq-isGuestContainer {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}

.ringq-isOtherContainer {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}


#myEmojiPicker {
  display: none;
}

.ringq-ai-avatar {
  position: absolute;
  top: 8px;
  left: 20px;
  margin-left: 30px;
  /* Optional: Add a little breathing room so it's not touching the very edge */

  /* position: absolute;
  left: 10px;
  display: flex; */
  /* bottom: 17px;
  left: -36px; */
  /* border-radius: 50%;
  background-color: white;
  height: 30px;
  width: 30px;
  display: flex;
  margin: auto;
  justify-content: center;
  align-items: center; */
}

.ringq-ai-avatar img {
  padding: 5px;
}


#ringq_imagePreview {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 8px;
}

#closeModal {
  position: absolute;
  top: 12px;
  right: 12px;
  height: 28px;
  width: 28px;
  text-align: center;
  background-color: #4a4a4a;
  color: white;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  transition: background-color 0.2s;
}

#closeModal:hover {
  background-color: #1a1a1a;
}

.hidden {
  display: none;
}

.ringq-rating>label {
  position: relative;
  max-width: 3rem;
  font-size: 2.4vw;
  color: #4455b6;
  cursor: pointer;
}

.ringq-rating>label::before {
  content: "\2605";
  position: absolute;
  opacity: 0;
}

.ringq-rating>label:hover:before, .ringq-rating>label:hover~label:before {
  opacity: 1 !important;
}

.ringq-rating>input:checked~label:before {
  opacity: 1;
}

.ringq-rating:hover>input:checked~label:before {
  opacity: 0.4;
}

.ringq-invalid-input {
  background-color: rgba(190, 74, 74, 0.932);
  font-size: 10px;
  font-style: italic;
  color: red;
  display: block;
  position: absolute;
  top: 20px;
}

.ringq-rating {
  display: flex;
  flex-direction: row-reverse;
  justify-content: center;
  text-align: center;
}

.ringq-rating>input {
  display: none;
}

/* #ringq_emoji-picker{
  position: absolute;
  top: 50%;
  left: 50%;
  overflow: auto;
  width: 350px;
  transform: translate(-50%, -50%);
  z-index: 100;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
  border-radius: 12px;
  background: #fff;
} */

em-emoji-picker {
  position: absolute;
  top: 500;
  left: 50%;
  overflow: auto;
  width: 250px;
  height: 400px;
  transform: translate(-50%, -55%);
  z-index: 100;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
  border-radius: 12px;
}


.ringq_resetWidth {
  width: 50%
}


@media (max-width: 1286px) {
  .ringq-rating>label {
    position: relative;
    max-width: 4rem;
    font-size: 2.8vw;
  }
}

@media (max-width: 600px) {

  .ringq_resetWidth {
    width: unset
  }

  /* .ringq-message-other{
    width: unset;
  } */

  /* .ringq-side-buttons{
    top: 0px;
    bottom: 10px;
  } */

  
  /* #ringq_mychatBox {
    max-width: none;
    max-height: none;
    width: 100%;
    height: 100%;
  } */

  .ringq-message-text {
    margin-top: 270px;
  }

  /* bago feb 27 */
.ringq-file-list {
    /* flex-grow: 1;
    width: 100%; */
}


  #fileName {
    flex-grow: 12;
    text-align: left;
  }

  #ringq_imagePreview {
    flex-grow: 1;
  }

  

  .ringq-login-container {
    width: 100%;
    height: 100%;
    margin-bottom: 100px;
    margin-top: 100px;
  }


  .ringq-login-form {
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 20px;

  }

  .ringq-modal-content1 {
    display: none;
    position: relative;
    width: 80%;
    text-align: center;
    margin: auto;
    left: 0;
  }

  #ringq_line {
    width: calc(100vw - 30px);
  }

  #ringq_label1 {
    background-color: #e6e9f3;
  }


  #label2 {
    background-color: #eceef6;
  }

  #label3 {
    background-color: #f0f0f8;
  }

  .ringq-rating>label {
    position: relative;
    max-width: 4rem;
    font-size: 10vw;
  }

  #messageInput {
    flex-grow: 4;
    height: 40px;
    margin-top: 10px;
    margin-bottom: 10px;
  }

  #emojiBtn {
    width: 30px;
  }

  #chat_inputfield {
    height: 80px;
  }
}

/* ================================================================
   RINGQ WIDGET — Compact, inline modal, chat-style login
   ================================================================ */



.ringq-chat-wrapper {
  --c-bg:        #ffffff;
  --c-surface:   #F7F8FA;
  --c-border:    #E4E7ED;
  --c-border-md: #CDD2DC;
  --c-text:      #1A1D23;
  --c-text-2:    #5B6170;
  --c-text-3:    #9299A8;
  --c-accent:    #1E2330;
  --c-accent-2:  #353D52;
  --c-accent-3:  #4A5568;
  --c-user-bg:   #2D3448;
  --c-user-text: #ffffff;
  --c-green:     #22C55E;
  --c-green-bg:  #F0FDF4;
  --c-green-bdr: #86EFAC;
  --c-green-txt: #166534;
  --shadow-float: 0 8px 32px rgba(0,0,0,0.12), 0 2px 8px rgba(0,0,0,0.06);
  --shadow-card:  0 1px 4px rgba(0,0,0,0.06);
  --w-radius:    18px;
  --w-radius-sm: 11px;
}
.ringq-chat-wrapper, .ringq-chat-wrapper * {
  font-family: 'DM Sans', Helvetica, Arial, sans-serif;
  box-sizing: border-box;
}

@keyframes ringq-slideUp {
  from { opacity:0; transform: translateY(20px) scale(.97); }
  to   { opacity:1; transform: translateY(0) scale(1); }
}
@keyframes ringq-fadeUp {
  from { opacity:0; transform: translateY(6px); }
  to   { opacity:1; transform: translateY(0); }
}
@keyframes ringq-pulse {
  0%,100% { box-shadow: 0 0 0 0 rgba(34,197,94,.5); }
  50%      { box-shadow: 0 0 0 3px rgba(34,197,94,0); }
}
@keyframes ringq-dot {
  0%,80%,100% { transform:translateY(0); background:var(--c-border-md); }
  40%          { transform:translateY(-5px); background:var(--c-accent); }
}

/* ── FAB ── */
.ringq-side-buttons {
  background: #2b2b2b !important;
  border-radius: 50% !important;
  box-shadow: 0 4px 18px rgba(0,0,0,0.35) !important;
  border: none !important;
  overflow: hidden !important;
  transition: transform .25s cubic-bezier(.34,1.56,.64,1), box-shadow .2s !important;
}
.ringq-side-buttons:hover { transform:scale(1.09) !important; box-shadow: 0 6px 24px rgba(0,0,0,0.45) !important; }
.ringq-chaticon { width:100% !important; height:100% !important; display:flex !important; align-items:center !important; justify-content:center !important; background:transparent !important; border:none !important; }
/* ── FAB icon toggle: show chat icon when closed, X when open ── */
#ringq-main-chat-img {
  width: 38px !important;
  height: 380px !important;
  min-width: 208px !important;
  min-height: 38px !important;
  max-width: 38px !important;
  max-height: 38px !important;
  object-fit: contain !important;
  border-radius: 10px !important;
  display: block !important;
  transition: opacity .2s !important;
}
.ringq-fab-close-icon { display: none !important; }
.ringq-side-buttons.open .ringq-fab-icon-wrap { display: none !important; }
.ringq-side-buttons.open .ringq-fab-close-icon { display: block !important; margin: auto !important; }
.ringq-fab-icon-wrap { width:38px !important; height:38px !important; background:#fff !important; border-radius:10px !important; display:flex !important; align-items:center !important; justify-content:center !important; flex-shrink:0 !important; }
.ringq-unreadIdCount { background:#EF4444 !important; color:white !important; border:2px solid white !important; font-size:10px !important; font-weight:700 !important; border-radius:50% !important; width:18px !important; height:18px !important; padding:0 !important; bottom:4px !important; right:4px !important; }

/* #ringq_upperdiv {
  background: var(--c-bg) !important;
  border-radius: var(--w-radius) !important;
  box-shadow: var(--shadow-float) !important;
  border: 1px solid var(--c-border) !important;
  width: 360px !important;
  height: 0 !important;
  max-height: 460px !important;
  overflow: hidden !important;
  opacity: 0 !important;
  pointer-events: none !important;
  transition: height 0.3s ease, opacity 0.3s ease !important;
  display: flex !important;
  flex-direction: column !important;
  position: fixed !important;
  top: 50% !important;
  transform: translateY(-50%) !important;
  bottom: auto !important;
  z-index: 999 !important;
}
#ringq_upperdiv.open {
  height: 460px !important;
  opacity: 1 !important;
  pointer-events: auto !important;
  border-radius: var(--w-radius) !important;
  transform: translateY(-50%) !important;
} */


#ringq_ticketModal {
  position: absolute !important;
  inset: 0 !important;
  display: none;               /* NO !important — JS must be able to override this */
  align-items: center !important;
  justify-content: center !important;
  background: rgba(247,248,250,0.96) !important;
  backdrop-filter: blur(4px) !important;
  -webkit-backdrop-filter: blur(4px) !important;
  z-index: 200 !important;          /* above everything inside widget */
  border-radius: var(--w-radius) !important;
}
#ringq_ticketModal.ringq-modal { position: absolute !important; }
.ringq-modal-content {
  background: var(--c-bg) !important;
  border: 1px solid var(--c-border) !important;
  border-radius: var(--w-radius-sm) !important;
  box-shadow: 0 8px 32px rgba(0,0,0,0.15) !important;
  padding: 24px 22px !important;
  max-width: 280px !important;
  width: 90% !important;
  display: flex !important;
  flex-direction: column !important;
  align-items: center !important;
  text-align: center !important;
  gap: 8px !important;
}
.ringq-modal-title {
  font-family: 'Sora', sans-serif !important;
  font-size: 16px !important;
  font-weight: 700 !important;
  color: var(--c-text) !important;
  margin: 0 0 2px !important;
}
.ringq-modal-message {
  color: var(--c-text-2) !important;
  font-size: 13px !important;
  font-weight: 400 !important;
  margin: 0 0 10px !important;
  line-height: 1.45 !important;
}
.ringq-modal-actions {
  display: flex !important;
  gap: 8px !important;
  width: 100% !important;
}
.ringq-btn-yes {
  background: #EF4444 !important; color: white !important;
  border: none !important; border-radius: 9px !important;
  padding: 9px 0 !important; flex: 1 !important;
  font-family: 'Sora', sans-serif !important; font-weight: 600 !important;
  font-size: 12.5px !important; cursor: pointer !important;
}
.ringq-btn-yes:hover { background: #dc2626 !important; }
.ringq-btn-cancel {
  background: var(--c-surface) !important; color: var(--c-text) !important;
  border: 1.5px solid var(--c-border) !important; border-radius: 9px !important;
  padding: 9px 0 !important; flex: 1 !important;
  font-family: 'Sora', sans-serif !important; font-weight: 600 !important;
  font-size: 12.5px !important; cursor: pointer !important;
}
.ringq-btn-cancel:hover { background: var(--c-border) !important; }

/* ── Header ── */
.ringq-chat-header {
  background: var(--c-accent) !important;
  padding: 14px 16px !important;
  display: flex !important;
  align-items: center !important;
  gap: 11px !important;
  position: relative !important;
  overflow: hidden !important;
  flex-shrink: 0 !important;
  border-radius: var(--w-radius) var(--w-radius) 0 0 !important;
}
.ringq-chat-header::after {
  content: '';
  position: absolute; bottom: -20px; right: -14px;
  width: 70px; height: 70px;
  border-radius: 50%;
  background: rgba(255,255,255,0.05);
  pointer-events: none;
}
.ringq-hdr-avatar { flex-shrink:0; }
#main-logo-url {
  width: 38px !important; height: 38px !important;
  border-radius: 9px !important;
  border: 1px solid rgba(255,255,255,0.18) !important;
  background-color: rgba(255,255,255,0.1) !important;
  flex-shrink: 0 !important; position: relative !important; z-index:1 !important;
}
.ringq-header-info {
  display: flex !important; flex-direction: column !important;
  gap: 2px !important; flex: 1 !important; min-width: 0 !important;
  position: relative !important; z-index: 1 !important;
}
#ringq_aioragent {
  font-family: 'Sora', sans-serif !important;
  font-size: 13.5px !important; font-weight: 700 !important;
  color: #fff !important; letter-spacing: -.01em !important;
  display: block !important; white-space: nowrap !important;
  overflow: hidden !important; text-overflow: ellipsis !important;
}
.ringq-header-subtitle {
  font-size: 11px !important; color: rgba(255,255,255,0.6) !important;
  display: flex !important; align-items: center !important; gap: 4px !important;
}
.ringq-online-dot {
  display: inline-block !important; width: 6px !important; height: 6px !important;
  background: var(--c-green) !important; border-radius: 50% !important;
  flex-shrink: 0 !important; animation: ringq-pulse 2.2s infinite !important;
}
#ringq_end_convo {
  background: rgba(255,255,255,0.12) !important;
  border: 1px solid rgba(255,255,255,0.2) !important;
  border-radius: 7px !important; width: 30px !important; height: 30px !important;
  min-width: 30px !important; display: none; /* hidden by default, JS shows it after login */
  align-items: center !important;
  justify-content: center !important; cursor: pointer !important;
  transition: background .18s !important; padding: 0 !important;
  flex-shrink: 0 !important; margin-left: auto !important;
  position: relative !important; z-index: 1 !important;
}
#ringq_end_convo:hover { background: rgba(255,255,255,0.22) !important; }
.ringq-close-btn img { width:13px !important; height:13px !important; filter:brightness(0) invert(1) !important; }

/* ── Progress bar ── */
.ringq-progress-wrap {
  padding: 8px 14px 5px !important; background: var(--c-bg) !important;
  border-bottom: 1px solid var(--c-border) !important; flex-shrink: 0 !important;
}

#ringq_line, .ringq-separator { display: none !important; }

/* ── Chat scroll area — fills remaining height ── */
#ringq_mychatBox {
  flex: 1 !important; overflow-y: auto !important; overflow-x: hidden !important;
  display: flex; flex-direction: column !important;  /* no !important on display — JS controls it */
  background: var(--c-surface) !important; min-height: 0 !important;
}
#ringq_mychatBox::-webkit-scrollbar { width: 3px !important; }
#ringq_mychatBox::-webkit-scrollbar-thumb { background: var(--c-border-md) !important; border-radius: 3px !important; }

#ringq_chatBox {
  flex: 1 !important; overflow-y: auto !important;
  background: var(--c-surface) !important; min-height: 0 !important;
}
#ringq_chatBox::-webkit-scrollbar { width: 3px !important; }
#ringq_chatBox::-webkit-scrollbar-thumb { background: var(--c-border-md) !important; border-radius: 3px !important; }
#ringq_messages {
  padding: 12px 12px 6px !important;
  display: flex !important; flex-direction: column !important; gap: 10px !important;
}

.ringq-progress-wrap {
    padding: 10px 16px 6px;
    background: var(--c-bg);
    border-bottom: 1px solid var(--c-border);
  }
  .ringq-progress-bar {
    height: 2.5px; background: var(--c-border);
    border-radius: 2px; overflow: hidden;
  }

.ringq-progress-fill {
    height:100%;
    /* background: var(--c-accent); */
    background: #1E2330;
    border-radius:2px;
    transition: width .5s cubic-bezier(.4,0,.2,1);
  }

  .ringq-step-label {
    font-size:10.5px; color:var(--c-text-3);
    font-weight:500; letter-spacing:.04em;
    text-transform:uppercase;
    text-align:right; margin-top:4px;
  }

/* ── Message bubbles ── */
.ringq-message-guest {
  max-width: 90%;
  word-break: normal;
  overflow-wrap: break-word;
  white-space: normal;
  text-align: left;
  background: var(--c-user-bg) !important; 
  color: var(--c-user-text) !important;
  border: none !important; 
  border-radius: 12px 3px 12px 12px !important;
  padding: 9px 12px;
  font-size: 13px !important; 
  line-height: 1.5 !important;
  box-shadow: 0 1px 5px rgba(0,0,0,0.14) !important;
}
.ringq-message-other {
  word-break: normal;
  overflow-wrap: break-word;
  white-space: normal;
  max-width: 85% !important;
  text-align: left;
  background: var(--c-bg) !important; color: var(--c-text) !important;
  border: 1px solid var(--c-border) !important;
  border-radius: 3px 12px 12px 12px !important;
  padding: 9px 12px;
  font-size: 13px !important; line-height: 1.5 !important;
  box-shadow: var(--shadow-card) !important;
}

.ringq-message-other2 {
  max-width: 85% !important;
  text-align: left;
  word-break: normal;
  overflow-wrap: break-word;
  white-space: normal;
  background: var(--c-bg) !important; color: var(--c-text) !important;
  border: 1px solid var(--c-border) !important;
  border-radius: 3px 12px 12px 12px !important;
  padding: 9px 12px;
  font-size: 13px !important; line-height: 1.5 !important;
  box-shadow: var(--shadow-card) !important;
}

/* ── Image messages: constrain img when using bubble classes ── */
img.ringq-message-guest,
img.ringq-message-other {
  width: 150px !important;
  max-width: 150px !important;
  height: auto !important;
  padding: 4px !important;
  object-fit: contain !important;
  cursor: pointer;
  display: block;
}
img.ringq-message-guest {
  border-radius: 10px 3px 10px 10px !important;
}
img.ringq-message-other {
  border-radius: 3px 10px 10px 10px !important;
}

/* ── Spacing for other-user messages (replaces inline marginTop) ── */
.ringq-other-msg-spacing {
  margin-top: 20px;
}

.ringq-message-other strong { color: var(--c-accent) !important; }
.ringq-message-guest-other { background:var(--c-surface) !important; color:var(--c-text) !important; border:1px solid var(--c-border) !important; border-radius:3px 12px 12px 12px !important; padding:9px 12px !important; font-size:13px !important; }
.ringq-isGuestContainer { align-items: flex-end !important; }
.ringq-isOtherContainer { align-items: flex-start !important; padding-left: 36px !important; position: relative !important; }
.ringq-queue-div { display: flex !important; flex-direction: column !important; }
.ringq-message-status { font-size: 10px !important; color: var(--c-text-3) !important; font-weight: 500 !important; margin-top: 2px !important; }
.ringq-timeDiv { font-size: 10px !important; color: var(--c-text-3) !important; margin-top: 3px !important; }
.ringq-usernameProfile { font-size: 10px !important; color: var(--c-text-3) !important; font-weight: 600 !important; margin-top: 1px !important; }
.ringq_addmessageTimeDiv { color: var(--c-text-3) !important; font-size: 11px !important; font-weight: 600 !important; }

/* ── Agent avatar ── */
.ringq-ai-avatar { background:var(--c-bg) !important; border:1px solid var(--c-border) !important; border-radius:7px !important; width:26px !important; height:26px !important; top:0 !important; left:4px !important; margin-left:0 !important; position:absolute !important; }
.ringq-ai-avatar img { padding:0 !important; width:100% !important; height:100% !important; border-radius:7px !important; object-fit:cover !important; }

/* ── Waiting display ── */
#ringq_temporaryDisplayWaiting { 
  height: 100%;
  background:var(--c-bg) !important; color:var(--c-text-2) !important; font-size:12.5px !important; padding:14px !important; border-bottom:1px solid var(--c-border) !important; }
.ringq-loader { --_g: no-repeat radial-gradient(circle closest-side, var(--c-accent-3, #4A5568) 90%, #0000) !important; }

/* ── Typing indicator ── */
#ringq-typingIndicator { color:var(--c-text-3) !important; font-size:11.5px !important; font-weight:500 !important; left:8px !important; bottom:28px !important; }

/* ── Input area ── */
#ringq-chat-inputfield {
  background: var(--c-bg) !important;
  flex-shrink: 0 !important;
  display: flex; flex-direction: column !important;
}
.ringq-input-error {
  color: #dc2626 !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  padding: 4px 12px !important;
  background: #fef2f2 !important;
  border-bottom: 1px solid #fecaca !important;
  text-align: center !important;
}
/* .ringq-input-container {
  height: auto !important; gap: 5px !important;
  display: flex !important; align-items: center !important;
} */
 .ringq-input-container {
    display: flex;
    align-items: center; /* Vertically centers the buttons with the input */
    gap: 4px;            /* Space between input and buttons */
    padding: 10px;
    background: #fff;
    border-top: 1px solid #eee;
}



#ringq_messageInput.error-state {
  border-color: #ef4444 !important;
}
#ringq_messageInput {
  flex: 1 !important; border: 1.5px solid var(--c-border) !important;
  border-radius: 9px !important; padding: 8px 12px !important;
  font-size: 13px !important; font-family: 'DM Sans', sans-serif !important;
  color: var(--c-text) !important; background: var(--c-surface) !important;
  outline: none !important; height: 36px !important;
  transition: border-color .18s, box-shadow .18s !important;
}
#ringq_messageInput:focus { border-color: var(--c-accent-3) !important; background: var(--c-bg) !important; box-shadow: 0 0 0 3px rgba(30,35,48,0.07) !important; }
#ringq_messageInput::placeholder { color: var(--c-text-3) !important; }
#ringq_userInput2 {
  width: 34px !important; height: 34px !important;
  background: var(--c-accent) !important; border: none !important;
  border-radius: 9px !important; display: flex !important;
  align-items: center !important; justify-content: center !important;
  box-shadow: 0 2px 8px rgba(0,0,0,0.18) !important;
  transition: transform .18s, background .18s !important;
  flex-shrink: 0 !important; padding: 0 !important; cursor: pointer !important;
}
#ringq_userInput2:hover:not(:disabled) { transform: scale(1.06) !important; background: var(--c-accent-2) !important; }
.ringq-send-icon { width:14px !important; height:14px !important; filter:brightness(0) invert(1) !important; }
.ringq-emoji-btn { background:none !important; border:none !important; font-size:16px !important; cursor:pointer !important; padding:4px !important; border-radius:7px !important; width:28px !important; height:28px !important; display:flex; align-items:center !important; justify-content:center !important; flex-shrink:0 !important; }
.ringq-emoji-btn:hover { background: var(--c-surface) !important; }
.ringq-attach-btn { background:none !important; border:none !important; font-size:15px !important; cursor:pointer !important; padding:4px !important; border-radius:7px !important; width:28px !important; height:28px !important; display:flex; align-items:center !important; justify-content:center !important; flex-shrink:0 !important; }
.ringq-attach-btn:hover { background:var(--c-surface) !important; }

/* ── Emoji picker ── */
.ringq-emoji-picker { background:var(--c-bg) !important; border:1px solid var(--c-border) !important; border-radius:var(--w-radius-sm) !important; box-shadow:0 4px 20px rgba(0,0,0,0.1) !important; margin:4px !important; }
.ringq-emoji-grid button:hover { background:var(--c-surface) !important; }

/* ── Chat-style login: clean bot bubbles (no embedded forms) ── */
.ringq-floating-step {
  background: transparent !important; display: flex !important;
  flex-direction: column !important; gap: 7px !important; padding: 0 !important;
}
.ringq-floating-step label { font-size: 13px !important; color: var(--c-text) !important; font-weight: 400 !important; line-height: 1.5 !important; }
.ringq-creds { border:1.5px solid var(--c-border) !important; border-radius:9px !important; background:var(--c-bg) !important; padding:8px 12px !important; font-size:13px !important; color:var(--c-text) !important; font-family:'DM Sans',sans-serif !important; transition:border-color .18s,box-shadow .18s !important; width:100% !important; }
.ringq-creds:focus { border-color:var(--c-accent-3) !important; box-shadow:0 0 0 3px rgba(30,35,48,0.07) !important; outline:none !important; }
.ringq-submit-each { background:var(--c-accent) !important; color:white !important; border:none !important; border-radius:9px !important; padding:9px 16px !important; font-family:'Sora',sans-serif !important; font-size:12.5px !important; font-weight:600 !important; cursor:pointer !important; transition:background .18s !important; pointer-events:none !important; opacity:0.35 !important; top:0 !important; width:100% !important; }
.ringq-error-message { color:#EF4444 !important; font-size:11px !important; margin:0 !important; }

/* ── Dept choice buttons ── */
.ringq-dept-choices {
  display: flex !important; flex-wrap: wrap !important;
  gap: 7px !important; margin-top: 6px !important;
}
.ringq-dept-btn {
  background: var(--c-bg) !important; border: 1.5px solid var(--c-border) !important;
  border-radius: 20px !important; padding: 6px 14px !important;
  font-family: 'Sora', sans-serif !important; font-size: 12px !important;
  font-weight: 600 !important; color: var(--c-text) !important;
  cursor: pointer !important; transition: all .18s !important;
}
.ringq-dept-btn:hover { background: var(--c-accent) !important; color: white !important; border-color: var(--c-accent) !important; }

/* ── Floating questions ── */
.ringq-floating-question { background:var(--c-bg) !important; border:1.5px solid var(--c-border) !important; border-radius:var(--w-radius-sm) !important; padding:9px 13px !important; font-family:'Sora',sans-serif !important; font-size:12px !important; font-weight:600 !important; color:var(--c-text) !important; cursor:pointer !important; transition:all .18s !important; text-align:left !important; display:flex !important; align-items:center !important; gap:8px !important; width:100% !important; height:auto !important; min-height:38px !important; animation:ringq-fadeUp .3s ease !important; }
.ringq-floating-question:hover { background:var(--c-surface) !important; border-color:var(--c-accent-3) !important; color:var(--c-accent) !important; transform:translateX(2px) !important; box-shadow:0 2px 10px rgba(0,0,0,0.07) !important; }
.ringq-floating-question-container { display:flex !important; flex-direction:column !important; gap:7px !important; width:100% !important; padding:0 12px 8px !important; }

/* ── Status messages ── */
.ringq-statusMessage { background:var(--c-bg) !important; color:var(--c-text-2) !important; border:1px solid var(--c-border) !important; font-size:11px !important; font-weight:500 !important; padding:3px 14px !important; }
.ringq-borderringq_line, .ringq-borderLine { border-color:var(--c-border) !important; }
.ringq-message-closed { padding:6px 0 !important; }

/* ── Rating screen ── */
#ringq_message-container { 
  background: var(--c-bg) !important; 
  flex: 1 !important; 
  
  /* Add these lines */

  flex-direction: column;    /* Stack messages vertically */
  justify-content: center;   /* Centers content vertically */
  align-items: center;       /* Centers content horizontally */
}
.ringq-message-text { color:var(--c-text) !important; font-size:14px !important; font-weight:500 !important; margin-top:40px !important; }
.ringq-rating label { color:var(--c-accent) !important; }
.ringq-submit-btn1 { background:var(--c-accent) !important; border-radius:9px !important; padding:8px 20px !important; font-family:'Sora',sans-serif !important; font-weight:600 !important; font-size:12.5px !important; color:white !important; border:none !important; cursor:pointer !important; margin-top:12px !important; }

/* ── Switch / status modals ── */
.ringq-switch-modal { border-radius:var(--w-radius-sm) !important; box-shadow:0 12px 40px rgba(0,0,0,0.18) !important; }
.ringq-switch-modal h3 { font-family:'Sora',sans-serif !important; font-size:14px !important; font-weight:700 !important; }
.ringq-switch-modal-input { border:1.5px solid var(--c-border) !important; border-radius:8px !important; padding:9px !important; font-size:13px !important; }
.ringq-switch-modal-submit { background:var(--c-accent) !important; border-radius:7px !important; }
.ringq-switch-modal-close { background:#EF4444 !important; border-radius:7px !important; }
.ringq-switch-modal-edit { background:var(--c-surface) !important; color:var(--c-text) !important; border:1px solid var(--c-border) !important; border-radius:7px !important; }

/* ── File handling ── */
.ringq-file-link { color:white !important; font-size:12.5px !important; text-decoration:none !important; word-break:break-word !important; }
.ringq-message-other .ringq-file-link { color:var(--c-text, #1a1a1a) !important; }
.ringq-file-container { background:var(--c-bg) !important; border:1px solid var(--c-border) !important; border-radius:7px !important; }
.ringq-isImageContainer { background:var(--c-bg) !important; border:1.5px solid var(--c-border) !important; border-radius:8px !important; padding:6px !important; }

/* ── Footer ── */
.ringq-widget-footer { padding:6px 14px 8px !important; background:var(--c-bg) !important; border-top:1px solid var(--c-border) !important; text-align:center !important; font-size:9.5px !important; color:var(--c-text-3) !important; letter-spacing:.02em !important; flex-shrink:0 !important; }
.ringq-widget-footer span { color:var(--c-accent) !important; font-weight:600 !important; }

/* ── Agent button ── */
#ringq_btnAgentbtn1 { background:var(--c-bg) !important; border:1.5px solid var(--c-border) !important; border-radius:9px !important; color:var(--c-text) !important; font-family:'Sora',sans-serif !important; font-size:12px !important; font-weight:600 !important; padding:8px 14px !important; cursor:pointer !important; transition:all .18s !important; }
#ringq_btnAgentbtn1:hover { background:var(--c-surface) !important; border-color:var(--c-accent) !important; }

/* ── Mobile ── */
/* @media (max-width: 600px) {
  #ringq_upperdiv {
    position: fixed !important;
    top: auto !important;
    bottom: 0 !important;
    left: 0 !important;
    right: 0 !important;
    width: 100% !important;
    border-radius: 0 !important;
    transform: translateY(100%) !important;
    max-height: 80vh !important;
    height: 80vh !important;
    opacity: 1 !important;
    pointer-events: none !important;
  }
  #ringq_upperdiv.open {
    transform: translateY(0) !important;
    pointer-events: auto !important;
    animation: none !important;
  }
  .ringq-chat-header { border-radius: 0 !important; }
  #ringq_ticketModal { border-radius: 0 !important; }
} */

/* ================================================================
   END RINGQ WIDGET OVERRIDES
   ================================================================ */
/* ================================================================
   RINGQ FEATURE PATCHES
   ================================================================ */

/* ── Feature 1 & 5: Progress bar smooth collapse ── */
.ringq-progress-wrap {
  transition: opacity .32s ease, max-height .32s ease, padding .32s ease !important;
  max-height: 60px;
  overflow: hidden !important;
}
.ringq-progress-wrap--hidden {
  opacity: 0 !important;
  max-height: 0 !important;
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  border-bottom: none !important;
}

/* ── Feature 3: Online-event badge animated pulse dot ── */
.ringq-online-event-badge span:first-child {
  animation: ringq-pulse 2.2s infinite;
}

/* ── Feature 4: Floating question icon span ── */
.ringq-fq-icon {
  font-size: 14px;
  flex-shrink: 0;
  line-height: 1;
  display: inline-block;
  user-select: none;
}

/* Ensure icon + text lay out correctly inside the question button */
.ringq-floating-question {
  gap: 8px !important;
  text-align: left !important;
}