FAQ

Got a question?

Check out our FAQ below and if you can’t find your answer get in touch with our team.

You request a driver through our app. The driver meets you and drives your car to your chosen destination with unlimited stops.
Al drivers have a professional drivers license are over 21 years of age and have passed a background check, training and interview process.

A request for a driver is declined if your vehicle does not have valid road tax, insurance and a record of regular maintenance service.

Booking by distance

Base fee, ₹

1 – 15km, ₹ XXX/km

Additional km, ₹ XXX/km

Booking by hour

First Hour, ₹XXXX

Subsequent hours, ₹XXX/ hour

All expenses are paid by the customer. The driver makes no payments.

All driver payments are made via the DriveMode app and are deducted from the card associated with your account.

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